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Delivery

CHRISTMAS 2021 DELIVERY INFORMATION

Christmas Opening Times

Outside of normal weekend closures, we will additionally be closed for dispatch and customer services on:

  • Friday 24th December 2021
  • Monday 27th December 2021
  • Tuesday 28th December 2021
  • Friday 31st December 2021
  • Monday 3rd January 2022

Normal service will resume Tuesday 4th January 2021.

Christmas Delivery 

Orders placed on Friday 17th December 2021 will be dispatched on Monday 20th December 2021 with delivery expected by Friday 24th December 2020*.

*We do not offer guaranteed delivery and cannot be held liable for delays caused by our courier partners.

While our courier is operating until Christmas Eve, with the ongoing pandemic and increased workload on deliveries during the Christmas period, we advise that orders for Christmas should be ordered by 2pm on Friday 17th of December 2021. 

Extended Returns 

For peace of mind, we have extended our returns policy for the Christmas period. 

All items, provided they are in a resalable condition as outlined in the return’s policy, purchased between November 8th 2021 and December 31st 2021 can be returned up to the 31st of January 2022.

Which Countries Do You Deliver To?

Can I Have My Parcel Redirected To A Different Address?

What Does Your Order Status Mean?

Can I Track My Order?

What If I Am Not In When You Make A Delivery?

My Order Has Been Damaged On Delivery, What Should I Do?

Missing, Incomplete, Or Damaged Orders

Returns

What’s Your Return Policy?

What Happens If I Don't Like The Items Or They Do Not Fit?

Can I Exchange An Item?

Where Should I Send My Returns?

How Long Does It Take To Process My Returns?

My Item Has Developed A Fault – What Should I Do?

Will you replace my faulty item?

Refund Policy

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